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Reviews

Heartfelt Reviews

Hear from those we've served

We love Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

Testimonials

What Families Are Saying

Real Stories from Real People

Second time I've had to use this place hand down they do a wonderful job ty Sammy for your compassion I will continue to use this place in future

Author: Ed Conley rated with 5 stars

“My family had a rather stressful experience at Royal Palms concerning loss of our father’s grave marker. It took 11 months from date of his memorial service in September 2021. Samantha finally got it resolved with great care, diligence and is finally in place as of this week. She is an amazing employee and I feel is totally responsible for this issue being finally resolved. My family and I thank her and want her to know how very much we appreciate her and her hard work. Carol Davis”

Carol Davis August 25, 2023 5 stars

“We had the most wonderful experience My mother looked beautiful Don't go anywhere else Everyone wonderful”

Sharon Allan Sharon Allan June 24, 2023 5 stars

“Royal Palm Funeral Home made our family feel like they were part of our family .Felicia who took care of us went above and beyond in every detail .All of the staff was kind ,compassionate and caring .They made our experience as painless as possible .My sister and I highly recommend Royal Palm Funeral home .Outstanding customer service If we could give this 10 plus stars we would .Thank-you for all that you did Felicia, the support you gave us and making us feel comfortable in a very ,very difficult time. You have no idea how much it means to my sister and I .Again Thank-you everything was PERFECT !!!!!!!”

Jackie Gallo Jackie Gallo June 22, 2023 5 stars

“Mrs. Felicia and Mrs. Annie along with the gentlemen staff took care of our son. They provided top-notch service. They are very professional and caring. Each day I miss our son and I am still trying to process this loss. My life will never be the same and I shall never get over my baby boy not being here. A level of peace, love, and compassion is what I felt each time during the process. I highly recommend that in your time of need seek their services. They are genuine. Thank you, Mrs. Felicia, Mrs. Annie, and the gentlemen staff.”

Kaye Bee Kaye Bee May 29, 2023 5 stars

“I had to take a few days to think of EXACTLY what I really wanted to say about my experience with the the staff at Royal Palms. First off, I lost my dear Yorkie, Pierre (Puppyman) on March, 25th. Before his passing, I knew who I was going to call, because I had gotten the # from one of my clients. But I had NO idea how much love I'd be shown. I was a total wreck on that first phone call, because my poor Puppyman was dying,and I didn't know what to do. That angel, Cheyenne on the other end of the phone was so calming, and soothing. I just needed someone to talk to because I didn't want it to be real. My best friend of almost 15 yes was leaving me, forever!! But she made it so much easier. She guided me step by step, so when the time came, I was OK. She kept in constant contact with me about the progress about my precious Puppyman. They picked him up from the hospital. When he got to the facility, they ALL saw and said how cute he was. I had him cremated. After a few phone calls back and forth to both Cathy, and Cheyenne I figured out which urn I wanted. It was "fancy", because he was fancy, and spoiled. Nothin but the best for my Pierre! Cheyenne didn't mind that I would text her just to talk about, and reminisce about the great times with Pierre. She was the BEST! Better than anyone in my family as a matter of fact. I'm STILL waiting on condolence phone calls. These guys really made this process easier for me. But the BEST part was this Thursday while I was out shopping and I got a text from Cheyenne. I flew home to drop my groceries off, and had to calm myself down because I couldn't stop shaking. When I got there I was m et with so many awesome surprises!! Better than ANYTHING I could ever dream of! First off, I got to meet my angels!! Then they gave me back my Baby, and so many other wonderful reminders of him that took my breath away, and made me cry like a baby. And Miss Cheyenne made me a "special" gift. I think I was there for almost an hour. I felt so at home. It was a sad occasion of how and why I met them, but I'm glad that I did. I plan to keep in touch. I also plan to spread the word about how wonderful my Puppyman was taken care of in the end. He went out just like he lived, "fancy".”

N.B April 06, 2021 5 stars

“This is the most beautiful and peaceful place. Staff is so friendly , compassionate and patient. Making sure our every need is met. I am so very pleased. Thank you so much you made a difficult time much easier ”

Danni Knowles February 12, 2021 5 stars

Plan Ahead

Why it's important
Protect your family and get peace of mind when you put a funeral or cemetery plan in place ahead of time.